That is insufficient. Crawford is demanding full transparency and an audit of the “agent train,” an end-to-end process revealing what went wrong and who is responsible. Technology companies should listen and act. There will be a growing number of Summer Yues out there—and it will certainly mean a lot more than a few lost emails and an honest post on X.
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The CMA's report is keenly anticipated by vets and pet owners alike. In a provisional report published at the end of last year, it identified a series of issues including a lack of transparency around the ownership of individual practices, and whether pet owners have enough information about pricing. It also highlighted the concentration of ownership of vet practices and clinics.，推荐阅读新收录的资料获取更多信息